MHK Consultants is the Best-in-Class Managed IT Services Provider for Senior and Assisted Living Facilities
Senior and assisted living facilities require reliable, secure, and user-friendly IT systems to provide exceptional care while managing operations. At MHK, we specialize in delivering Managed IT Services tailored for the senior living vertical, ensuring your staff can focus on resident care. Here’s why we’re the top choice for your facility.
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We understand the unique IT needs of senior and assisted living facilities:
- Healthcare Compliance: We implement a plan to abide by HIPAA and other regulations to protect resident data.
- Resident Care Systems: From electronic health records (EHR) like PointClickCare to resident engagement platforms, we keep your tools running smoothly and securely.
- Staff Accessibility: We support staff with intuitive tech solutions, even for those with limited IT experience, minimizing training time.
We have been in this vertical for over 30 years working directly with senior living providers, giving us deep insight into your operational and regulatory needs.
Tailored IT Solutions for Senior Care
Our services are designed specifically for the senior living industry:
- Resident Data Management: Secure, centralized systems for EHR, billing, and family communication, accessible from any device.
- Wi-Fi for Residents and Staff: Reliable, high-speed internet across your facility for staff workflows and resident connectivity—think virtual doctor visits and family video calls.
- Emergency System Integration: We ensure your network infrastructure is running optimally so that nurse call systems, security cameras, and access controls are always operational for resident safety.
Ironclad Cybersecurity and Compliance
Protecting resident data is non-negotiable. We lead with:
- HIPAA-Compliant Security: Encryption, secure backups, and access controls to safeguard sensitive health information.
- Proactive Threat Detection: Real-time monitoring to prevent ransomware, and phishing attacks targeting healthcare facilities. We run constant vulnerability scans to make sure that you your network infrastructure is secure to prevent outside threat actors.
- Audit-Ready Systems: We help you stay compliant with regular audits and documentation, ensuring peace of mind during inspections.
24/7 Support for Uninterrupted Care
Resident care doesn’t stop, and neither do we:
- Round-the-Clock System monitoring: Live technicians monitor your systems to resolve realtime issues—critical for emergencies like system outages during night shifts.
- Dedicated Account Managers: A single point of contact who understands your facility’s IT setup and care priorities.
- Fast Response Times: We average under 5 minutes for day-to-day support level tickets, minimizing downtime and maximizing productivity.
Proven Plan for success
Our clients see the difference by allow us to show them how we work.
- Efficiency: Through our custom STACK of software and services we create Efficiencies by allowing more time to work on property management processes.
- Productivity: When you work more efficiently this will allow your workforce to be more productive daily.
- Profitability: When Efficiencies help ramp up productivity your company should allow for more Profitability.
- Success: By creating Efficiency – Productivity – Profitability – our technology solutions create company Success.
Proven Results in Senior Living
Our clients see the difference:
- 40% Faster Staff Onboarding: Simplified IT systems reduce training time for new staff.
- Data Breaches: We have a custom STACK of software and services that protect you to secure your system infrastructure.
Cost-Effective and Scalable Solutions
We adapt to your facility’s needs:
- Predictable Pricing: Flat-rate billing with no hidden fees, making budgeting simple.
- Cost Savings: Proactive maintenance reduces downtime and emergency fixes, keeping your IT costs low.
Conclusion
MHK Consultants is your trusted IT partner in senior and assisted living care. Our industry expertise, tailored solutions, robust security, and dependable support make us the best-in-class choice for your facility. Let us handle your IT, so you can focus on providing exceptional care for your residents.
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